Server Job in Hong Kong

Responsibilities of Server:

• Serve food courses and alcoholic beverages to guests.
• Set tables according to type of event and service standards.
• Answer questions on menu selections.
• Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Record transaction in MICROS system at time of order.
• Check in with guests to ensure satisfaction with each food course and/or beverages.
• Maintain cleanliness of work areas, china, glass, etc., throughout the day.
• Complete closing duties, including restocking items, turning off lights, etc.
• Present physical and accurate check to guest and process payment.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

Eligibility Criteria for Server:

• Preferably, candidates should have prior experience in a similar role within the hospitality industry. Demonstrated knowledge of restaurant operations and guest service is advantageous.
• Strong communication skills, both verbal and written, are essential. The ability to effectively interact with guests and team members in a diverse, customer-focused environment is crucial.
• A genuine passion for delivering outstanding customer service and creating positive guest experiences is a must.
• The ideal candidate should be a collaborative team player, able to work seamlessly with colleagues to ensure smooth and efficient service.
• Given the dynamic nature of the hospitality industry, candidates should demonstrate adaptability and resilience to handle various tasks and challenges that may arise during service.

Application Method:

If you wish to grow with us, please apply now and become a part of Marriott. To apply for job of server in Hong Kong, please use Apply Now button. It will redirect you to official registration form. Once you are on registration portal, sign in yourself and submit your application by filling all required details. You will also need to upload your updated CV and relevant documents. Finally, follow instructions provided to complete the application process. Good Luck!

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