Hungarian Customer Support for Financial Services

Responsibilities of Customer Support:

• Be the primary point of contact for customer and client requests.
• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience.
• Provide daily support and consult clients on best practices about their business.
• Respond to customer inquiries about our client’s new and existing services and solutions, as well as complaints – always in a professional manner.
• Resolve issues as they arise – timely and efficiently.
• Strive for excellence in every interaction, aiming for increased product usage and customer loyalty.
• Be committed to meeting both personal goals and team targets.

Eligibility Criteria for Customer Support:

• Fluency in Hungarian
• Very good use of English – both in written and spoken language.
• Work experience in a customer support role is a plus.
• An interest in digital banking and payment solutions is desired.
• Exceptional communication & soft skills, as well as a problem-solving mentality
• Tech savviness & learning agility
• A genuine sense of ownership along with an unbreakable team spirit
• Flexibility in adapting to a fast-paced environment.

Benefits:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
• Competitive monthly salary + 2 extra salaries per year
• Refer-A-Friend: Bring a friend and get up to €3,500 as a referral bonus (depending on the language)
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Application Method:

If you wish to grow with us, please apply now and become a part of chef at Teleperformance. To apply for job of Hungarian Customer Support for Financial Services, please use Apply Now button. It will redirect you to official registration form. Once you are on registration portal, sign in yourself and submit your application by filling all required details. You will also need to upload your updated CV and relevant documents. Finally, follow instructions provided to complete the application process. Good Luck!

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